Privacy Policy

Privacy Policy

Effective Date: March 1, 2026

This Privacy Policy describes how SkrGO AI (“Company,” “we,” “us,” or “our”) collects, uses, and protects personal data when you visit https://skrgoai.com/home or use our AI, automation, marketing, chatbot, website development, and data analysis services.

SkrGO AI is based at:
Cven 49d, Slovenia
Email: [email protected]

We operate in Slovenia, the European Union, and the United States.

1. Information We Collect

We collect the following categories of information:

1.1 Personal Information

Full name

Email address

Phone number

Company name

Billing information (processed via third-party provider)

1.2 Account Information

Username

Password (encrypted)

1.3 User-Submitted Content

Chatbot conversations

AI prompts

Uploaded files

Client datasets submitted for analysis or automation

Website content and marketing materials created through our services

1.4 Payment Information

Payments are processed securely through Stripe.
We do not store credit card details on our servers.

1.5 Cookies

We use essential cookies only to ensure proper website functionality.

We do not use advertising cookies or behavioral tracking technologies.

2. How We Use Your Information

We use collected data to:

Provide AI, automation, marketing, and chatbot services

Develop and build websites

Analyze data and generate business insights

Provide customer support

Maintain platform security

Comply with legal obligations

3. AI-Specific Data Processing

As an AI agency, we may process user-submitted data using third-party AI providers including:

OpenAI

xAI (Grok)

GoHighLevel

3.1 AI Training and Model Improvement

Customer data may be used to improve AI performance.

Users have the right to opt out of AI training use.

Where used for model improvement, data is anonymized prior to processing where feasible.

We do not sell or publicly disclose training data.

3.2 Automated Decision-Making

Our AI systems may perform automated processing such as:

Marketing optimization

Chatbot responses

Data analysis

Automation workflows

Where legally required, users may request human review of significant automated decisions.

4. Legal Bases for Processing (GDPR)

For EU users, we rely on the following legal bases:

Contract performance

Legitimate interests (service improvement, security)

Legal obligations

User consent (where required)

5. Data Retention

We retain personal data as follows:

Account data: Retained until account deletion

User content (chat logs, prompts, uploads): Retained for up to 24 months unless earlier deletion is requested

Billing records: Retained as required by applicable accounting laws (up to 10 years in the EU)

Users may request deletion at any time.

6. Data Storage and Transfers

Data is hosted on servers operated by GoHighLevel.

Data is stored on secure cloud infrastructure.

We do not intentionally transfer personal data outside the EU unless required by a service provider.

Where international transfers occur, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards.

7. Data Sharing

We share personal data only with:

Service providers (e.g., hosting, payment processing, AI processing)

Legal authorities when required by law

We do not sell personal data under the GDPR or CCPA definitions.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data

Correct inaccurate data

Request deletion

Restrict processing

Object to AI training use

Data portability

Opt out of marketing communications

California residents have rights under the CCPA, including the right to request disclosure and deletion of personal information.

To exercise your rights, contact:
[email protected]

9. Security Measures

We implement appropriate technical and organizational measures including:

SSL encryption (HTTPS)

Secure cloud infrastructure

Role-based access controls

Limited administrative access

Encrypted password storage

However, no system can guarantee absolute security.

10. Children’s Privacy

We do not knowingly collect data from individuals under 16 years of age. If we become aware of such data collection, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

SkrGO AI
Cven 49d
Slovenia
Email: [email protected]